Company Profile

BROWN & HURLEY HISTORY

	Brown & Hurley have grown with the Australian Transport Industry. When Alan Brown and Jack Hurley met in the Army during the Second World War, few would have anticipated what a couple of mates would achieve from the modest beginnings in a Bicycle shop in the small country town of Kyogle back in 1946. The respect they earned still grows and the association with many goes well back into their history. These days, family members are to be found throughout the organisation along with a team of people who have accumulated an extraordinary amount of experience in their industry. From 9 branches Brown & Hurley have become known for their friendly and professional approach and are respected by both customers and manufacturers alike.

	Brown & Hurley commenced trading at Kyogle as Premier Motors (later changed to Brown & Hurley) following their discharge from the army in 1946. In 1948 the White Truck franchise was obtained and carried on until 1957 when a change to Leyland Albion and A.E.C. was made. In 1961 a branch was opened at Rocklea, Brisbane and the Leyland franchise was secured for that area. Three years later, in 1964, Ed Cameron appointed Brown & Hurley distributors for Kenworth in Qld and New South Wales Northern Rivers, this was the first appointment in Australia.
The franchise was continued with Kenworth Trucks when they commenced operating in Australia. In 1998, Brown & Hurley's association with Volvo ended, and DAF trucks took their place as the European vehicle. The Tweed Heads parts store was opened in 1997 and the Rockhampton dealership was purchased in 2000.

COMMITMENT TO SERVICE

To provide customers with the highest quality service and facilities while maintaining value for money. This will be achieved through teamwork, training and commitment of our staff and support of our manufactures and suppliers.

To be ethical in all business practices and dealings.

To support the needs of our customers and community.

To be recognised as a leading supplier to the road transport industry through the pursuit of excellence.

"Principles before Profit"

Brown & Hurley give their customers a competitive edge by . . .

Drawing on the experience gained since 1946 in serving the road transport industry to specify

the truck most suitable for a customers requirements. A relationship begins with customers

at point of purchase backed with the full support of manufacturers.

Keeping down time to a minimum by :

Providing strategically placed branches to service customer requirements.

Carrying sufficient parts for most customer needs (a minimum of 80% x shelf is the company standard). A modern computer link between branches and suppliers for fast reaction should a part not be on hand.

Equipping workshops with all available modern diagnostic and repair equipment operated by highly trained staff.

Only selling trucks when the manufacturer has made a major financial commitment to reinvest in the Australian market by establishing a manufacturing facility in our country.

By restricting sales to products with a proven high resale value thereby safeguarding our clients capital investment.

Being a single purpose company. All human and financial resources are used exclusively to improve the service to truck owners. All Brown and Hurley's profits are reinvested back into the business to ensure the highest standard of customer service is maintained.

Arranging finance at competitive rates to approved buyers.

By carrying new and exchange cabs, transmissions and rear axles to reduce customer down time.

As a family company clients are dealing directly with the owners. Problems can be resolved more readily thus not relying on Head Office to make decisions.

Our company supports road transport organisations. Senior staff are encouraged to play an active role.

Employing over 200 people, around half of whom have been with Brown & Hurley for over 10 years.

Our staff receive regular training to increase competence in their individual area.